Report Abuse/Spam
Report Abuse or Spam on Purecrest Ulrix – AI Trading Platform for Secure Crypto Trading
Last Updated: 08.12.2025
1. What can you report?
- Suspicious trading activities
- Fraud attempts
- Spam messages
- Phishing attempts
- Breaches of our Terms of Service
- Unauthorized access attempts
2. How do I report an incident?
To report an incident, please contact our Security Department by email:
Email: info@purecrest-ulrix.com
Please provide the following details:
- Incident date and time
- Detailed account of the incident
- Relevant screenshots or supporting evidence
- Your contact information
3. What Happens After You Submit Your Report?
- We will acknowledge receipt of your report within 24 hours
- Our security experts are investigating the incident
- We take appropriate measures to safeguard our users
- You'll receive feedback on the outcome
4. Privacy and Confidentiality
All reports are handled in strict confidence. Your identity will only be shared with the relevant authorities if required for investigative purposes.
5. Emergency Contact
For urgent security matters, please contact us immediately at:
Email: info@purecrest-ulrix.com
6. Important Guidelines
- Report incidents as soon as possible
- Ensure all evidence is secure
- Please avoid sharing sensitive information in your report
- Only use official communication channels